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U.S. Headquarters

6650 Rivers Ave Ste 105 #301787, North Charleston, South Carolina, USA 29406

China Office

Room 1007, Hengtong Building, No. 395 Shangyuan Street, Jiangning District, Nanjing,China 211100

Email us

info@sn-intl.com

Phone

864-356-1889

FAQ

Frequently Asked Questions

We have compiled a comprehensive list of FAQs from our clients on our FAQ page. For further assistance, feel free to contact us via phone call, email, or simply drop us a message below.

Our minimum order quantity (MOQ) varies depending on the type of product and customization requirements. Typically, MOQs start at 100-500 units, but we can accommodate different needs based on your specific project.

The standard lead time for production is 4-6 weeks after the final design approval. Delivery times vary depending on the shipping method and destination, but we ensure timely delivery by leveraging our efficient supply chain.

Yes, we offer comprehensive design services to create custom promotional products that align with your brand’s identity. Our design team works closely with you to develop products that meet your specifications.

Absolutely! We can deliver both printed and blank promotional products depending on your requirements. Blank products can be an excellent choice if you wish to manage the branding process yourself.

Yes, we can provide sample products to ensure that the quality and design meet your expectations before placing a full order. Samples typically take 1-2 weeks to produce.

We offer a wide range of customization options, including custom logos, colors, packaging, and more. Our goal is to create promotional products that perfectly reflect your brand’s image.

Yes, we manage the entire shipping process, including international logistics and customs clearance, to ensure that your products arrive at their destination without any issues.

We offer flexible payment terms to suit your needs, typically requiring a deposit at the time of order confirmation and the balance upon delivery. Specific terms can be discussed during the contract negotiation.